Dogs and Cats Online Privacy Policy

This site is operated in compliance with the Government of South Australia's information privacy principles (IPPs), a copy of which can be obtained on the Department of the Premier and Cabinet website.

This site collects and uses the following information from users:

  • The user's IP address,
  • the date and time of the visit to the site,
  • the pages accessed and documents downloaded,
  • the previous website visited and
  • the type of browser used.

The site collects information about dogs, cats, their owners and breeders. Dogs and Cats Online will record if a dog or cat has been held by a council pound or animal shelter such as the Animal welfare League or RSPCA.

Council officers and the Dog and Cat Management Board use the information in Dogs and Cats Online to fulfil their obligations pursuant to the Dog and Cat Management Act (the Act). This includes returning-home lost pets and investigating breaches of the Act.

Other service providers, such as Veterinary Surgeons, and microchip implanters have statutory obligations to add information into the system about procedures they perform. These users and their administrative staff may have limited ability to access records of owners and their dogs or cats, so that they can update their client’s records, as required by the legislation.

The Dog and Cat Management Board analyses statistical information but will not disclose your personal details to any third party, except as set out in this Privacy Policy, and as required or empowered under the Act, other Acts, the IPPs or a court of law.

No attempt will be made to identify users or their browsing activities, except in the unlikely event of an investigation where a law enforcement agency may exercise a warrant to inspect our service provider's logs. This information is analysed to determine the site's usage statistics.

Information stored in the system may or may not be personal information for the purpose of the IPPs. Nonetheless, you consent to the use of this information for the purposes of the Act. The information is stored in a secure area of the site's system.

Other than as set out in this policy, your personal information will not be disclosed to a third party except in accordance with the IPPs.

Site administrators are required to protect and handle your personal information in accordance with the IPPs.

This site and the Government of South Australia are responsible for the privacy and security of information while it is stored on or passing through this site. The Government of South Australia agencies and instrumentalities are responsible for the privacy and security of information collected by, stored on or passing through their own websites.

Councils will have the ability to further restrict access to your information, including the suppression of your personal details. If you have concerns about privacy or the integrity of your data, you should discuss these with your council.

This site contains links to other websites that are included on the basis of containing content relevant to the South Australian community, business or government. When a user clicks on a link to another website, they leave this site and this privacy and security statement no longer applies.

Dogs and Cats Online incorporates the Commonwealth Bank of Australia’s standard online payment portal. This portal is widely used across government. Dog and cat owners and breeders can make secure payments, using this portal. Dogs and Cats Online does not store any information about credit cards or other financial information of users; other than the fact that they have made their payment.

For concession card holders who wish to use the system to make a payment, the system interacts with the e-Verification system (eVS) operated by the Commonwealth Department of Human Services (DHS). The eVS will confirm whether or not you are entitled to a discount. The system does not receive and other and does not retain any information about your status with the DHS. If you do not wish to conduct this verification process online, or the process has been unsuccessful, you should contact your local council.

The content of this privacy and security statement may be updated from time to time, so we suggest that if you return to this site on a regular basis you carefully read the information provided.

We use Google Analytics to monitor traffic and user behaviour on this website. Personal information is not recorded as part of this process. However, if you wish to prevent your data from being collected by Google Analytics you can install a browser add-on.

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